Freedom Fulfilment
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About us

Built by dropshippers.

We ran our own brands for years, well over 150,000 orders, and thought there has to be a better way. So in February 2026 we built it: a growth partner that runs the whole chain, not one piece of it.

Read our story
Why we exist

There had to be a better way.

For years we built and scaled our own e-commerce brands. Every one of them hit the same two options. Buy inventory upfront and run the supply chain yourself, with cash tied up in stock. Or keep dropshipping, locked in to a supplier you are afraid to leave, on thin margins.

Neither was good enough for our brands or our clients. So we built our own fulfilment and sourcing company.

The traditional wayPay for inventory upfront

Manage the supply chain yourself, with cash tied up in stock months before it sells.

The dropshipping wayLocked in to a supplier

Thin margins, generic products, and a supplier you are afraid to leave.

Freedom FulfilmentThe best of both

The cash flow and order-by-order basis of dropshipping, with custom packaging, better products and a stronger supply chain. Without paying for the stock, because we put up the capital.

Our story

From one week in Yiwu.

To every order since. Josh was already sourcing and talking to manufacturers, ready to launch our first client. We needed the systems, infrastructure and software to make it happen, so in February 2026 Austin flew to Yiwu and we built the foundation together. This is the journey since.

Walking the Yiwu markets with our sourcing team
Reviewing packaging samples in Yiwu
Austin building the systems in Yiwu
  1. Years beforeFounders first

    We ran our own brands for years, well over 150,000 orders, and dealt with agents and suppliers the hard way.

  2. The decisionBuild it ourselves

    Austin, Josh and Will decided that, instead of referring brands to an agent, we would build the fulfilment company we always wanted.

  3. On the groundJosh in China

    Josh was sourcing products and talking to manufacturers and suppliers, ready to launch our first client.

  4. February 2026The foundation in Yiwu

    We needed the systems, infrastructure and software to make it work, so Austin flew to Yiwu and we built the foundation together.

  5. February 2026First orders out

    Our first client went live and its first orders were packed and sent.

  6. March 2026The FF app

    Clients got their own login to see every order, product, delivery issue and invoice, live.

  7. Through 2026The team grows

    From three founders to a team of 10 across sourcing, packaging, purchasing and operations.

  8. Along the wayA better offering

    Better products sourced, custom packaging upgrades and funded stock, so brands no longer buy bulk stock upfront.

  9. October 2026Branded delivery emails

    Delivery attempted, running late and not delivered emails, sent in each brand’s own name from real carrier scans.

  10. NowFaye, our AI support agent

    Answers customer emails in each brand’s own voice, using live order and tracking data.

  11. TodayEvery order since

    53,616 orders shipped for our brands, and counting.

53,616Orders shipped for our brands
9,928Orders in the last 30 days
10People on the fulfilment team
The team

The founders.

And the people behind your orders.

AustinCo-founder & CEOBuilt the systems behind Freedom Club and Freedom Fulfilment.
JoshCo-founder, Head of Freedom FulfilmentBuilt our supply chain on the ground and runs it every day.
WillCo-founderGrows the brands we work with, from first launch to new markets.
AdamClient partnershipsWorks with every brand from the first call to the first order.
JustinPricing & purchasingNegotiates costs and places every stock order.
LilianPurchasing assistantKeeps purchase orders and supplier details up to date.
LinlinClient successLooks after client brands and keeps them updated on their orders.
CrystalSourcingFinds better versions of the products you sell.
ElisePackaging designDesigns the custom packaging your customers unbox.
IrisClient operationsKeeps every brand’s orders and deliveries on track.
CathyOperationsKeeps orders and stock moving every day.
Your next step

Hand over the supply chain.
Keep the growth.

Apply in two minutes. Our team reviews every application and replies within one working day.

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